Non-Verbal Behavior: How to Read It and Use It


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Having additional information on what the other party may be thinking in any negotiation gives you an advantage as nearly everyone gives non-verbal cues without knowing they are doing so. Some studies have indicated that over 50% of the meaning of a face-to-face meeting is communicated by non-verbal cues. Therefore, you will be more successful in every negotiation by reading non-verbal cues.

Learning Objectives

Upon completion of this course, you will be able to:
  • Describe the importance of non-verbal cues
  • Interpret non-verbal behavior
  • Recognize key non-verbal cues
  • Respond appropriately to non-verbal cues
  • Be aware of your own non-verbal cues

Source File Format

Storyline 360, Storyline 3

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Course Features

DurationCourse Duration: 20 minutes

AudioProfessional Voice-Over Narration

Interaction (1)Interactivity

ResourcesResource Attachments