Generational diversity in the current workforce is perhaps the greatest it has ever been. Many managers are faced with the challenge of leading a multi-generational team comprised of individuals with different communications styles and motivations. A key to managing such diverse teams is understanding the perspective of individuals across different age groups.

This course will help managers recognize the nuanced influences from different generational groups in the teams they lead. It identifies specific steps for managing a team comprised of different age groups as well as how to reward and communicate across generations. Team leaders will be helped to see that a multi-generational team is actually an advantage in today’s diverse marketplace.

Learning Objectives

Upon completion of this course, you will be able to:

  • Identify the various generations that make up the workforce
  • Construct strategies which will help lead the multi-generational team
  • Recognize the advantages of a multi-generational team

Source File Format

Storyline 360, Storyline 3

Course Features

Course Duration: 20 minutes

Professional Voice-Over Narration


Resource Attachments


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