The purpose of this course is to create an awareness of the importance of respecting, valuing, and managing the cultural and generational differences within your organization. You will learn about the benefits of understanding the differences, how to manage these differences, and thereby improve communication.
- Define diversity
- Describe the benefits of understanding differences in people from other cultures and generations
- Categorize the four main generation work styles
- Identify the barriers that hinder diversity in the workplace
- Improve communication with people of different cultures and generations
Source File Format
Storyline 360, Storyline 3
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