Objections can occur at any point in the sales process and, if you aren’t prepared to handle them, can derail your presentation and undermine your credibility. This series of 3 micro courses (built in Articulate Rise 360) will tell you why customers bring up objections and help you distinguish between the types of objections. This series will also help you use the correct approach and deal with objections confidently and professionally.
Learning Objectives
Upon completion of this series, you will be able to:
List why customers bring up objections
Distinguish between the types of objections
Use the correct approach for each objection type
Deal with objections confidently and professionally
Use the process of handling objectives to enhance the customer’s buying experience
3 Micro Courses
Interactivity
Video Examples
Responsive Design
Resource Attachments
Assessments
