Description
Objections can occur at any point in the sales process and, if you aren’t prepared to handle them, can derail your presentation and undermine your credibility. This course will tell you why customers bring up objections and help you distinguish between the types of objections. This course will also help you use the correct approach and deal with objections confidently and professionally.
Learning Objectives
Upon completion of this course, you will be able to:
- List why customers bring up objections
- Distinguish between the types of objections
- Use the correct approach for each objection type
- Deal with objections confidently and professionally
- Use the process of handling objectives to enhance the customer’s buying experience
Source File Format
Articulate Rise 360
3 Micro Courses
Interactivity
Video Examples
Responsive Design
Resource Attachments
Assessments
