This course focuses on communication and effective listening in the workplace; however, the skills learned here will help you become a better listener in all areas of your life. This course will teach you the difference between hearing and listening, as well as explain common listening barriers. It shows the importance of hearing, understanding, remembering, interpreting, evaluating, and responding.
Learning Objectives
Upon completion of this course, you will be able to:
Understand the differences between hearing and listening
Understand and apply the HURIER listening skills model
Identify typical listening barriers
Apply several different methods for overcoming barriers to effective listening
Course Duration: 30 minutes
Professional Voice-Over Narration
Interactivity
Resource Attachments
Assessments
