Emotions really matter, yet managers are very rarely trained how to manage emotions.
Becoming an emotionally-intelligent manager means learning to identify the data in feelings. At times, this may seem like following a planned response rather than responding spontaneously. However, by understanding and applying Emotional Intelligence, you’ll make better decisions and build better relationships both inside and outside of the workplace.
Learning Objectives
Upon completion of this course, you will be able to:
Describe Emotional Intelligence and Emotional Competencies
Recognize the benefits of EQ
Apply Emotional Intelligence to individuals, groups, and organizations
Utilize tools and resources to help increase Emotional Intelligence
Course Duration: 25 minutes
Professional Voice-Over Narration
Interactivity
Resource Attachments
Assessments
