Effective Email Etiquette


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It’s estimated that more than 40% of our day is spent drafting, reading, filing and processing emails. With so much of our correspondence being taken care of via email, it’s important to know how to compose a professional email. This course will help you to identify the six key components of an email, identify appropriate and inappropriate elements in an email, and effectively manage your emails.

Learning Objectives

Upon completion of this course, you will be able to:

  • Identify the six components of an email
  • Identify appropriate and inappropriate elements in an email
  • Effectively manage your emails

Source File Format

Storyline 360, Storyline 3

Course Features

Course Duration: 15 minutes

Professional Voice-Over Narration


Resource Attachments


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