Cultural diversity is a modern-day reality in most workplaces. Cultural differences may show up in a variety of different ways and can at times cause misunderstandings or even conflict.
This course helps us to give thought to how culture may manifest in our own workplace. A framework is presented that helps us self-examine how we personally interact across difference. Finally, clear strategies are identified to build and strengthen your cultural competence.
- Define cultural competence
- Explain a framework for cultural competence and the associated mindsets and skill sets
- Identify strategies to build your own cultural competence
Source File Format
Storyline 360, Storyline 3