We know that unconscious bias impacts our work and workplace on a day-to-day basis. In particular, it keeps us from creating the most effective and inclusive work environments.
When bias unknowingly gets in the way, we are not able to be as welcoming, open and engaging as we need to be whether with our customers or our co-workers.
Upon completion of this course, you will be able to:
- Define unconscious bias
- Explain how our brains process information that can contribute to unconscious bias
- Provide examples of the impact of unconscious bias
- Identify the business implications of bias behavior
- Discover strategies to address unconscious bias
Source File Format
Storyline 360, Storyline 3