Negotiation Skills

Negotiation Skills

Negotiation skills are important not only in product sales, but employee engagement as well. It is the process of give and take by two or more parties to reach an agreement. The skills involved with effectively negotiating include:

  • Analyzing a problem to determine the interest of each party in the negotiation and offering solutions for a favorable outcome for all
  • Effective listening to each party using communication skills, not only to verbal communication but also to non-verbal or body language
  • Patience and persuasion during the process of negotiating to ensure both parties walk away with a win

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